Accounts Receivable Clerk

This position will require the employee to fulfill the following general requirements for employment at Stallergenes Greer and includes but limited to:

Job Task(s)

• Daily posting of customers’ payments to receivable ledgers.
• Recommends credit limitations on customer accounts and handles special credit arrangements and deviations from standard terms of payment.
• Establishes and updates customers' credit activities. Releases customer orders from credit hold.
• Responsible for investigation and collection for worthless checks and delinquent bills.
• Review’s collection reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures.
• Audits delinquent accounts considered uncollectible to ensure maximum efforts have been taken before assigning bad debt status to account and makes recommendations to Credit Analyst.
• Responsible for obtaining, maintaining, and securing credit card information from our customers to pay for invoices or set up credit card terms on their account(s).
• Determine the bad-debt status of past due accounts and when those accounts need to be written-off and/or turned over to collection agencies.
• Negotiate payments with past due customers to come up with a plan for repayment and new order management.
• Coordinate efforts between customer service, shipping, and accounts receivables when releasing orders from credit hold.
• Provide customers copies of statements, invoices and payment history while communicating in a diplomatic, respectful, and professional manner.
• Issues Credit Memo/Refund
• Reviews/ work with credit card report and correct any errors
• Contacts account holder to reconcile any decline.
• Perform all duties as outlined above for all of the America’s AR (including US and Canada)
• Performs other duties as assigned